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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Stiles

November 25, 2024

5  out of  5
rating by Michael Stiles
"Outstanding service. Staff very knowledgeable and friendly couldn’t ask for better service. I would highly recommend Chuck Yarborough to anyone needing car or Home or life insurance."
We responded:
"We're thankful for your feedback! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks!"
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Gregg Crowe

October 1, 2024

5  out of  5
rating by Gregg Crowe
"Chuck and the entire team have been fantastic to work with! A special shout-out to Kathleen and the excellent customer service! Our family has had many changes over the last year or so and Kathleen has assisted on every occasion with unmatched professionalism and care! Thanks again to the Yarbrough team! Well done!!"
We responded:
"Thank you so much for sharing your experience with others! I greatly appreciate you and your family’s business all these years! "
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venkata palanati

August 13, 2024

5  out of  5
rating by venkata palanati
"This group provided me the exceptional service for my insurance needs. Thank you team"
We responded:
"Thank you for the kind words and your business! Kathleen’s persistence really paid off! Please let us know if there’s anything else we can do!"
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Brian Carr

July 20, 2024

1  out of  5
rating by Brian Carr
"We signed up with this office when we moved back to the area. State Farm has increased rates by $30 a month every 6 months since. That’s not the issue with this office, however. My wife started a small business and called to get insurance on her commercial vehicle as well as other insurance services needed. Chuck passed her off to someone who had zero knowledge and who did not get back to her after 2 weeks. You can’t have that kind delay when starting a business. Chuck was very rude and condescending to my wife when she called to tell him about this. She went elsewhere for the business and we’ve gone elsewhere with our personal needs as well."
We responded:
"Brian, I'm so sorry that we didn't respond as you would have liked. I am sorry if I offended your wife! It was certainly not my goal. I care deeply and want to do a great job for my clients. We will work harder to do a better job! "
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Mariah Bedford

July 3, 2024

5  out of  5
rating by Mariah Bedford
"Loved them when we lived in TN. The team goes above and beyond to work with you and show you that you matter. HUGE shoutout to Jamie for all of her patience, help, and communication!"
We responded:
"Mariah, thank you so much for the review! "
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Debbie Heisey

February 23, 2024

5  out of  5
rating by Debbie Heisey
"This office I the best. Catherine worked hard tracking our auto and home owners prices finding discounts we qualified for. I felt card about, important and they treat you like an individual. Every person has different needs. My hubby is retired and I will be retiring in another year or so so the individual care was very appreciated. I recommend them 100%. You will not be disappointed."
We responded:
"Debbie, Thank you very much! We really want to take great care of our clients! I am very thankful to have Kathleen on my Team! "
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Carl Pierro

February 8, 2024

5  out of  5
rating by Carl Pierro
"This has to be the best insurance team, I have ever had on my side. Kathleen calls me and explains everything. In full detail. Any questions I have or concerns she is pin point accurate. I could have gotten a better insurance company or team. Thank you!"
We responded:
"Thank you for the kind words! We greatly appreciate you! "
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Jeri Johnson

November 2, 2023

5  out of  5
rating by Jeri Johnson
"Been a customer for several years and they are always helpful!"
We responded:
"Jeri, thank you for the review and your business! Chuck"
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Marc Zimmerman

October 27, 2023

5  out of  5
rating by Marc Zimmerman
"Friendly fellow who saved us stress and finances on car and renters insurance. Fantastic experience. On a side note he has an amazing kind hearted dog that was the perfect greeter."
We responded:
"Thank you Marc! Let me know if I can assist!"
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William Meade

October 9, 2023

5  out of  5
rating by William Meade
"Chuck has been an amazing agent! He has gone above and beyond to assist myself and my family with all of our insurance needs! I would highly recommend him to anyone."
We responded:
"Will, thank you so much for your business and the referrals! Chuck"
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SCREAMING EAGLE

August 15, 2023

5  out of  5
rating by SCREAMING EAGLE
"Always ready to help .Chuck has been my agent for 18 years"
We responded:
"Thank you! Let me know if there is anything I can do to assist!"
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Travis Stillwell

August 2, 2023

5  out of  5
rating by Travis Stillwell
"Lovely office, friendly people! Definitely recommend this as your go to!"
We responded:
"Thanks Travis!"
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Matthew Craigge

June 20, 2023

5  out of  5
rating by Matthew Craigge
"Have been using Chuck and his wonderful team for all of my insurance needs for decades now. I like that they are available when I need them, they are local to my area (meaning I can talk to them in person), and reasonable in their premiums. There are a lot of State Farm Insurance offices in the area...I honestly believe that Chuck and his team are the best."
We responded:
"Thank you Matt!"
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Ryals Norman

June 13, 2023

5  out of  5
rating by Ryals Norman
"Everyone on staff here is informative, personable, and very helpful. I was referred here from a coworker, and I definitely recommend the Chuck Yarbrough Team to everyone!"
We responded:
"Thanks Ryals!"
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Lisa H

April 16, 2023

5  out of  5
rating by Lisa H
"This agency is professional, friendly, and extremely knowledgeable. I have only good things to say about them. I love that all I have to do is call, and they answer my questions immediately. Wonderful insurance agency."
We responded:
"Thanks Lisa!"
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Harold Branum

March 13, 2023

5  out of  5
rating by Harold Branum
"When I was shopping around to replace our auto insurance and because we had SF previously, I called and spoke with Michelle and she was very helpful."
We responded:
"Thank you Harold. We are all so happy to be able to work with you for all your insurance needs. "
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Kristy Geinosky

January 15, 2023

5  out of  5
rating by Kristy Geinosky
"The best office staff! So friendly and knowledgeable."
We responded:
"Thank you Kristy. We are so happy to be able to work with you for all your insurance needs."
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Joe Scott

December 29, 2022

5  out of  5
rating by Joe Scott
"I called for a quote. Alexis was very helpful. She was friendly and concise. She had me a quote while I was still on the line. We went ahead and got coverage immediately. I look forward to having this office cover my insurance needs."
We responded:
"Thank you Less. We look forward to working with you!"
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Judy Oliver

December 22, 2022

5  out of  5
rating by Judy Oliver
"I love having Chuck as my agent for my home and auto insurance. He is very caring and will spend time reviewing your policy and answering any questions. He is 5 stars!"
We responded:
"Thank you so much for the great review! We are very thankful for your business and happy to help in any way."
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Pamela Wells

October 10, 2022

5  out of  5
rating by Pamela Wells
"Staff is very kind and knowledgeable. They were there when I needed assistance and were such a blessing. Definitely 5 Star Service!"
We responded:
"Thank you Pam. We are so thankful to be able to serve you!"
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Brittany Higginbotham

July 14, 2022

5  out of  5
rating by Brittany Higginbotham
"Michelle was so amazing! She was able to answer all my questions and get me the best deal! Saving over $45/mo on auto insurance! Call Michelle!!!! ❤️"
We responded:
"WOW! Thank you so much Brittany for the very kind words! We are happy to help get the best deal here at our office."
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Alex Hernandez

July 13, 2022

5  out of  5
rating by Alex Hernandez
"The team here is quick, attentive, and super kind! Michelle has a voice like a radio DJ and is always ready to help! Quick, concise, and quality service. So glad we have them taking care of our family."
We responded:
"Thank you Boris and Jessica! We are thrilled to take care of your family!"
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Cheryl Mathews

April 2, 2022

5  out of  5
rating by Cheryl Mathews
"This is the absolute best place to get insurance !! Alexis helped me so much to get the insurance I needed. They are very friendly. They will work with you to get the right insurance and their rates can't be beat. You feel at home there. If you need insurance, stop by Chuck's office. You will leave happy. And if you get a chance to meet Chuck's dog, that's a wonderful bonus !!"
We responded:
"Thank you so much Cheryl! We are so thankful for you and we are always happy to help."
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Wade Phillips

March 24, 2022

5  out of  5
rating by Wade Phillips
"Very thorough with quick turn around when responding to issues or questions. Easily accessible and good communication."
We responded:
"Thank you Wade! We work very hard to take care of all our clients needs. We appreciate you!"
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Britney Cordell

February 7, 2022

5  out of  5
rating by Britney Cordell
"Love them !!!!"
We responded:
"Thank you so much Britney. We are thrilled to be able to work with you!"